3/10/2018 2018 Design In Tech Report Learn user researcher skills and principles to grow The top 10 most valuable design skills for the future 1. Adaptability to tech and social change Surprisingly very few 2. Empathy companies conduct qualitative 3. Communication skills 4. Asking good questions user research. 5. Cross-functional skills 6. Storytelling Early-stage start-ups surveyed by Albert Lee/Dayna 7. Cross-cultural skills Grayson that use qualitative research: 12%, Mid-stage: 8. Observation and listening 32%, Late-stage: 46% 9. Psychology and human behavior —NEA Future of Design in Start-ups 2017 10. Managing complexity Note that many of these skills are exercised with expertise by User Researchers. To learn more about User Research see Erika Hall's work Source: @aiga Design Census 2017 @neavc @tweetalbert @daynagrayson 2018 Design In Tech Report | Scaling Design 43 / 90 http://jmmbp001.local:5757/?ckcachecontrol=1520689902#16 43/90