3/10/2018 2018 Design In Tech Report Congrats! You're in the 5% of the most-skilled computer users. Across 33 rich countries, only 5% of the population has high computer- related abilities, and only a third of people can complete medium- complexity tasks. What does this simple fact tell us? You are not the user, unless you’re designing for an elite audience. —Jakob Nielsen NNG Source: The Distribution of Users’ Computer Skills: Worse Than You Think NNG 2018 Design In Tech Report | Inequality & Skills Gap 72 / 90 http://jmmbp001.local:5757/?ckcachecontrol=1520689902#16 72/90