A Tool: Microsoft Inclusive Design Toolkit Frame | Persona Network Iterate | Simulations Ideate | Mismatch to Solution II Purpose Persona Network Purpose Simulations Purpose Mismatch to Solution II To consider design challenges in terms of someone’s To reveal opportunities for improving your solution To generate design concepts based on inspiration personal ecosystem. by simulating temporary and situational limitations. from mismatched interactions. Instructions Persona Network Instructions Simulations Instructions Mismatch to Solution II 1. With a particular person in mind, make Materials Persona Network 1. Write the sequence of steps a user will Materials Simulations 1. From the list you generated in Mismatch Materials Mismatch to Solution II note of who they interact with every day. The social context support card take in your solution. Temporary/Situational Limit support card to Solution I, pick the three you’re most Examples of Mismatch support card Who do they rely on? Trust? Enjoy? Note taking supplies 2. From the Temporary/Situational Limit A prototype (low to high fidelity). interested in. Sticky notes, pens 2. Draw a map of the person and their key support card, choose one limitation. 2. As individuals, use the first idea and interactions with 3-5 people. Include Tips Persona Network 3. Recreate this limitation for yourself. brainstorm for 3-5 minutes to generate the different types of interactions that 4. Go through the sequence of steps you Tips Simulations a list of possible solutions. Write the Tips Mismatch to Solution II Alone With coworkers In a crowd typically take place, such as making plans There’s no one “right” way to map the wrote in #1. Build your solution by creating low to solutions on sticky notes. One idea Place emphasis on generating a volume of for dinner or going to work. network. Do what makes sense for your 5. Note what could be improved. medium fidelity prototypes. Examine per note. ideas before clustering and filtering. 3. List the mismatches between the person creative process. 6. Adjust your design. and define what you want the interactive 3. Repeat step #2 with your next Start the activity with a one-minute ice and their environment. Do this activity after learning about the 7. Repeat with other limitations from experience to be holistically and from a two choices. breaker that illustrates how much can be challenges, enablement, successes, and the Temporary/Situational Limit micro-view. 4. If you’re in a group, share your ideas and accomplished in a one-minute brainstorm motivations of a person(s) with a support card. Iteration takes into consideration the full group them in clusters of like ideas. Or session. Give participants a word like permanent disability. Persona Spectrum and what’s appropriate filter the ideas according to what you’d “jump” and ask them to write down their physically, contextually, environmentally, like to work on as a team. associations with the word. 15,000+ and socially for the person(s) involved. Downloads of the Microsoft's inclusive toolkit since September of 2015, with 23% of those downloads occurring since the start of the year. The toolkit consists of the manual, activities, and videos that have been used to facilitate a range of workshops on inclusive design in South America, Asia, Europe, and all over the United States. IBM’s Accessibility Handbook has had > 50K views and 10K paper copies distributed to date. @microsoftdesign @ibmdesign @philgilbertsr Section 5: Design is by Nature, Inclusive 42